All Enquiries: 01709 876611

Official online supplier of Rexon Power Tools spare parts

Any orders placed after 2:00pm on Friday 28/09/2017 will not be dispatched until Monday 09/10/2017. Sorry for any inconvenience.

Privacy Policy

Privacy

When you use this site you will be asked to provide certain information, name, address and delivery details. We hold this information to fulfil our agreement with you and to help our company grow in the right direction, to asses and analyse and enable us to review, develop and improve the services we offer. We may use your information to keep you informed of such products and services (including special offers, discounts, offers and competitions) by any following methods:

Email & Post;

In order to protect you as a customer and ourselves from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other group companies, other retailers and to financial and other organisations. We may also give information to anyone whom we transfer or may transfer our right and duties too. We may establish relationships with other companies that will enable you to access the websites of such companies directly from our site.

Each individual company operates its own policy regarding the sale of personal information. We will provide you with links of high quality reputable sites which we believe will be of interest and relevant to you. We cannot accept any responsibility for any issues arising in connection with either the third parties use of your data, the site content or the services offered to you by these sites please see their policy details.

You may have seen in recent press that some customers of online businesses have been receiving fraudulent emails/pop-ups, that request individuals to confirm personal details, credit card details and user names and passwords, here at Rexonspares ltd we will never ask you for these details by pop ups or by email. If you suspect you have received such a request in relation to an order you have placed please DO NOT reply and contact us regarding the matter. We are constantly updating our products prices and offers and we are confident of our technology and staff, but acknowledge that human error is always possible.

If goods are offered for sale incorrectly we will always try to honour our offer. There may be rare circumstances where it is not possible for us to do so, in such cases we will contact you and explain the situation and if we are unable to resolve the matter fairly with you we reserve the right to refuse your order and refund any payment you may have made. Manufacturer’s warranty is specified by the manufacture of the item, and will be stated within the documentation supplied with the product. If the goods break down or stop working during a manufactures warranty period then please follow the instructions stated on the warranty. If you buy the goods for use in a business, we will not be liable for any indirect loss, or any loss of business, profits, savings you expected to make, wages, fees or expenses caused by the goods or any part of them breaking down.

We do not sell products for purchases by children, if you are under the age of 18 you may only use our website to order with the involvement of a parent or guardian. Rexonspares Ltd will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 48 hours. If you are still not happy with the way your complaint is being handled you should write to:

Mr Alan Aitken or Mr ken brammer (directors)

Rexonspares Limited

unit 3, century park business centre

Dearne lane

Manvers

Rotherham

South Yorkshire S63 5de

Rexonspares Ltd welcomes your questions and any comments about privacy. If you have any questions or you do not want to be part of our customer database please do not hesitate to contact us by email or telephone please see contact details.